Resumé

Lisa Cunningham
*Profile*
Recent graduate with proven administrative experience. Known as a committed, professional employee who works hard and constantly strives to meet company goals and objectives. Recognized as a reliable, responsible employee with excellent interpersonal and communication skills.
*Education*
McMaster University, Hamilton, Ontario Bachelor of Arts, Philosophy	2005
Queen’s University, Herstmoneux Castle, England International Study Centre	2004
*Work Experience*
CarePartners, Brampton/St.Catharine’s, Ontario Administrative Coordinator	2001-present
Support 9 nursing teams, providing them with information on the needs and medical orders for new patients Work closely with the Community Care Access Centre based in major hospitals in the GTA, communicating through phone and fax Organize office including filing confidential government and medical information Assisted with the start up of a new office, which included creating a more efficient filing system and training new co-workers Organize and enter data into computer using Microsoft Office 2000 with impeccable accuracy and complete discretion Handle incoming calls on a multi-extension phone system Calmly work through and solve any client problems with nurses or dissatisfaction with the company. Skilled at determining what the problem is and finding workable solutions
University Centre Pharmacy, Hamilton, ON Sales Clerk	2003-present
Handle customer relations and customer satisfaction Responsible for helping to take and return prescriptions Entrusted with the care of medications and over the counter drugs
Queen Square Doctors Office, Brampton, ON Administrator	2002
Responsible for working one-on-one with at least 4-6 doctors at a time Handled incoming calls as well as making outgoing calls to pharmacies and patients Ensured patients with busy schedules were scheduled at a time that was both convenient to them and the doctor Handled distressed, nervous or emotional patients in a discreet and sympathetic yet professional manner Prioritized a variety of duties within a short period of time while making ensuring accuracy and quality of work was maintained at all times Built productive working relationships with other employees, which led to a productive and enjoyable work environment
*Volunteer Experience*
Peel Humane Society, Brampton, ON Adoption Volunteer	1999-2003
Responsible for cleaning the cages, caring for the animals Provide the animals with safe, responsible, loving owners
Hailsham Community Centre, Hailsham, England Kids Workshop Volunteer	2004
Helped with games, snack time, arts and crafts Responsible for children aged 4-7 and 8-10 years old in an after school program Ensured a safe, healthy and happy environment for children to feel comfortable and make friends A very rewarding experience in which after spending a period of time with them the children began to show an understanding for responsibilities and the importance of an education
Hickory Wood Elementary School, Brampton, ON Kindergarten Volunteer	2001-2002
Assisted with morning kindergarten classes consisting of children aged 3-5. Duties included helping with arts and crafts as well as reading to children and helping them learn to read.
*Technical Skills*
Completed Computer Training Course for Word 2000 plus™ Knowledgeable in Microsoft Word™ Knowledgeable in Microsoft Excel™ Knowledgeable in Microsoft PowerPoint™ Knowledgeable in Links™